1. INTRODUCTION TO THE TOOLKIT

   • About the Toolkit
   • Toolkit Contents
   • Using the Toolkit
   • Case Study Background

2. INTRODUCTION TO EVALUATION

   • Defining Evaluation
   • Purpose of Evaluation
   • Types of Evaluation
   • Challenges to Conducting an Evaluation

   • Who Should Conduct the Evaluation

     • Assessing Readiness
     • Using a Team Approach
     • Using External Evaluators

   • Considerations for Planning

     • Human Subjects Protections
     • Cultural Competency
     • Budgeting for Evaluation
     • Working with Funders

   • Framework for Evaluation

     • Framework Components
     • Evaluation Standards

3. PLAN YOUR EVALUATION

   • Step 1: Engage Stakeholders

     • Engage Stakeholders
     • Identifying Key Stakeholders
     • Engaging Stakeholders
     • Tools and Resources

   • Step 2: Develop a Logic Model

     • Develop a Logic Model
     • What is a Program Description?
     • Introducing Logic Models
     • Creating a Logic Model for Evaluation
     • Tools and Resources

   • Step 3: Focus the Evaluation

     • Focus the Evaluation
     • Decide What to Evaluate
     • Develop Evaluation Questions
     • What Are Indicators?
     • Start the Evaluation Plan
     • Tools and Resources

   • Step 4a: Plan Data Collection

     • Plan Data Collection
     • Identify Data Sources
     • Select Data Collection Methods
     • Tools and Resources

   • Finalize Your Evaluation Plan

     • Identify the Person Responsible and a Timeline
     • Review Your Evaluation Plan
     • Tools and Resources

4. IMPLEMENT YOUR EVALUATION

   • Introduction
   • Review Your Evaluation Plan

   • Step 4b: Collect Data

     • Design Data Collection Instruments
     • Additional Considerations in Data Collection
     • Tools and Resources

   • Step 5: Analyze and Interpret Data

     • Analyze and Interpret Data
     • Organize the Data
     • Analyze the Data and Synthesize Results
     • Interpret the Results
     • Identify Limitations
     • Tools and Resources

   • Step 6: Share Results

     • Share Results
     • Develop Recommendations
     • Communicate the Findings
     • Follow-up
     • Tools and Resources

Toolkit Contents

The toolkit is broken down into sections to guide you through an evaluation planning and implementation process. The first two sections introduce basic concepts in evaluation and outline the toolkit framework. Sections 3 and 4 walk through the steps for planning and implementing your evaluation:

• Step 1: Engage stakeholders
• Step 2: Develop a logic model
• Step 3: Plan your evaluation
• Step 4: Collect data
• Step 5: Analyze and interpret data
• Step 6: Share results

Steps 1-6 use case studies to provide practical examples of evaluations, based on the experiences of a number of Healthcare Georgia Foundation grantees. Three case studies are currently available in the toolkit and provide examples of evaluations of: 1) a safety net clinic program; 2) a policy advocacy program; and 3) an entire organization.

In addition to core content and case studies, the toolkit includes:

• Key concepts, which can be found in the toolkit's glossary of terms.
• Worksheets for organizing information about the planned evaluation. These generic templates can be used to plan an evaluation of any type of program or effort by an organization.
• Sidebars containing additional resources or information.
• Checklists at the end of chapters 3–8 to serve as reminders of the key action steps outlined in the chapter.
• A list of resources for further reading on a wide range of evaluation topics.