1. INTRODUCTION TO THE TOOLKIT

   • About the Toolkit
   • Toolkit Contents
   • Using the Toolkit
   • Case Study Background

2. INTRODUCTION TO EVALUATION

   • Defining Evaluation
   • Purpose of Evaluation
   • Types of Evaluation
   • Challenges to Conducting an Evaluation

   • Who Should Conduct the Evaluation

     • Assessing Readiness
     • Using a Team Approach
     • Using External Evaluators

   • Considerations for Planning

     • Human Subjects Protections
     • Cultural Competency
     • Budgeting for Evaluation
     • Working with Funders

   • Framework for Evaluation

     • Framework Components
     • Evaluation Standards

3. PLAN YOUR EVALUATION

   • Step 1: Engage Stakeholders

     • Engage Stakeholders
     • Identifying Key Stakeholders
     • Engaging Stakeholders
     • Tools and Resources

   • Step 2: Develop a Logic Model

     • Develop a Logic Model
     • What is a Program Description?
     • Introducing Logic Models
     • Creating a Logic Model for Evaluation
     • Tools and Resources

   • Step 3: Focus the Evaluation

     • Focus the Evaluation
     • Decide What to Evaluate
     • Develop Evaluation Questions
     • What Are Indicators?
     • Start the Evaluation Plan
     • Tools and Resources

   • Step 4a: Plan Data Collection

     • Plan Data Collection
     • Identify Data Sources
     • Select Data Collection Methods
     • Tools and Resources

   • Finalize Your Evaluation Plan

     • Identify the Person Responsible and a Timeline
     • Review Your Evaluation Plan
     • Tools and Resources

4. IMPLEMENT YOUR EVALUATION

   • Introduction
   • Review Your Evaluation Plan

   • Step 4b: Collect Data

     • Design Data Collection Instruments
     • Additional Considerations in Data Collection
     • Tools and Resources

   • Step 5: Analyze and Interpret Data

     • Analyze and Interpret Data
     • Organize the Data
     • Analyze the Data and Synthesize Results
     • Interpret the Results
     • Identify Limitations
     • Tools and Resources

   • Step 6: Share Results

     • Share Results
     • Develop Recommendations
     • Communicate the Findings
     • Follow-up
     • Tools and Resources

TOOLS:Worksheets|Glossary

Types of Evaluation

There are three basic types of evaluation:

1. Process evaluation
2. Outcome evaluation
3. Legacy (post-program) evaluation

Process evaluations ask "what happened?" These take place as a program evolves and is generally for the purpose of improvement. As a program is created, process evaluation would be used to assess the need for such a program or determine what form it should take. It is also used once a program is underway to assess:

• Inputs—how resources are being used
• Outputs—how well activities are carried out and whether they involve and reach the intended audience

This enables you detect the strengths and weaknesses of the program while it is in progress and make program improvements.

In contrast, an outcome evaluation generally asks "did it work?" It is used to determine whether things worked as planned and whether changes can be attributed to the program's activities. Assessments of a program's efficiency or cost-effectiveness compared to outcomes are also types of outcome evaluations.

A legacy evaluation takes place after a program has finished. It is used to determine the program's long-term outcomes or ultimate impact—such as changes in health status—which may not be detectable until a program has been around for a while or has ended.

Type of evaluation	Answers the question
Process evaluation	Were the program activities conducted as planned?
Outcome evaluation	Did the program achieve its objectives?
Legacy evaluation	Are programs sustainable? What factors are associated with sustainability?